You’ve fixed the problem and you can use your Apple Pencil again. Make sure to schedule an appointment before heading into your local Genius Bar! Apple Pencil: Charging Again! At this point, it’s more likely than not that a hardware problem is preventing your Apple Pencil from charging.Īpple provides support in-store, online, over the phone, and through the mail. It’s time to reach out to Apple customer support if your Apple Pencil still won’t charge. When you’re ready, check out our other article to learn how to put your iPad in DFU mode! Contact Apple Support If your Apple Pencil is not charging because of a software or firmware issue, this restore will fix the problem.īefore putting your iPad in DFU mode, make sure you’ve saved a backup! Otherwise, you’ll lose all of your data when the restore is complete. An issue with the firmware could affect things like the charging port or the magnetic connector that charges a Second Generation Apple Pencil. It’ll be as if you were taking your iPad out of the box for the first time.įirmware controls the hardware of your iPad. Every line of code gets erased and reloaded, restoring your iPad to factory defaults. It’s the deepest restore you can on an iPad. Turn on the switch next to iCloud Backup.ĭFU stands for Device Firmware Update.Click the circle next to This Computer.Click the iPad button near the top left-hand side of your screen.Click the circle next to Back up all the data on your iPad to this Mac.īack Up Your iPad Using iTunes (PCs and Macs running 10.14 Mojave or older).Back Up Your iPad Using Finder (Macs running 10.15 Catalina or newer) It’ll be important to have a backup to restore from once the DFU restore is complete. Since our next troubleshooting step is a DFU restore, we recommend backing up your iPad before proceeding any further. Wait 30–60 seconds, then press and hold the power button to turn your iPad on again.Press and hold the power button until slide to power off appears.Wait a 30–60 seconds, then press and hold the Top button again until the Apple logo appears on the screen.Swipe the power icon from left to right to shut down your iPad.Release both buttons when slide to power off appears.Press and hold the Top button and the volume up or volume down button simultaneously.Restarting your iPad can fix a minor software problem that may prevent it from charging your Apple Pencil. Try using a different charger to see if that fixes the problem. It’s possible your First Generation Apple Pencil won’t charge because of an issue with your charger, not the Apple Pencil itself. Try A Different Charger (1st Gen Apple Pencil Only) If you’re using a Second Generation Apple Pencil, wipe off the iPad’s magnetic connector where you place your Apple Pencil for charging. It’s a good idea to clean out the charging port you’re connecting it to too, whether that’s your iPad or a separate charger. If you’re using a First Generation Apple Pencil, use an anti-static brush or brand new toothbrush to remove any gunk from the Lightning connector underneath the cap. Try wiping it off using a microfiber cloth to see if that fixes the problem. It’s possible your Apple Pencil is dirty, preventing it from making a clean connection to its charger. Place your Apple Pencil on the magnetic connector below the volume buttons on your iPad. Charging A Second Generation Apple Pencil
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